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R-MAD Real Contact Center View Review

1

Β·

Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Customer Service, Contact Center Software

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Description of R-MAD Real Contact Center View

With RCCV, you have instant access to the Contact Centre Operation Performance which help Contact Centre Manager to response fast to any type of situation.

Reviews

Global ratings 1
  • 5
    1
  • 4
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  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

An amazing management tool which makes managing our businesses easier

The best part is it provides a lot of opportunities for a business owner to make his / her business look like a professional business. It's easy to use with no complications when it comes to using this software. I don't think there are any downsides in using this software as it has all the features that one needs. If you are running an organization then I would recommend you to use this. There is nothing to dislike about this software other than it can be used online only. It's easy to…

Pros
  • This contact center tool offers so many benefits suchas providing support, training etc.to its clients which makes them feel comfortable while working here at real customer care view.It really helps companies improve their productivity alongwith giving better services too!I'm sure they have won over lots customers because we see good reviews from our previous users who've worked previously before us
Cons
  • Minor Issues