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RedSpider Review

1

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Very good

Revainrating 4 out of 5Β Β 
RatingΒ 
4.0
Marketing Services, Inbound Marketing

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Description of RedSpider

RedSpider IT Software Solutions is a full service web solutions and internet marketing business with a team of highly qualified IT professionals who can work with your company to provide a level of IT support precisely tailored to meet your business needs.

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Type of review

Revainrating 4 out of 5

Not a bad tool, but could've been far better

The price was very important for us when contracting their services, we needed some additional security features added (VPN/2FA). We were expecting better reporting tools after working together as they are not that clear in communicating back what you'd need next - which makes it much harder if I'm going alone afterwards! They did add quite few extra bells & whistles like email-to SMS alerts etc., but overall there's still nothing worth mentioning or anything else good about using this software

Pros
  • Easy setup
  • Flexibility with various plans available
  • Good documentation provided by tech team.
  • Very helpful staff via phone call + chat; both channels helped resolve most problems quickly !
Cons
  • Customer service reps should be able understand basic English words