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Referral Factory Review

3

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Very good

Revainrating 4 out of 5  
Rating 
4.2
Marketing, Other Marketing Software

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Description of Referral Factory

Referral Factory has built an easy to use referral marketing platform that is geared at helping you get more referred customers. Their solution allows you to 'build your own referral program in under 5 minutes' by giving you access to over 1000 pre-built referral program templates that you can duplicate and use as your own. What is unique about Referral Factory is that you don't need to install any tracking scripts on your website - which means that marketers don't need the help of developers to implement their basic solution. Their referral software comes with a built in 'page builder' so you can build your own pages to capture referrals, and these can look and feel 100% on brand. Once you've built your referral program you'll need to onboard referrers - which you can either do by uploading a database, or by marketing your referral program to your customers. You’ll then be able to track and monitor all the users in your referral program from your client dashboard - with the option to export your data, or Integrate it with tools like Hubspot, Salesforce, Intercom, etc. Referral Factory offers one of the most affordable Referral Marketing Software solutions on the market - it's a great tool for small to medium sized businesses and marketers - by this platform you can increase the amount of referrals your businesses generates every month, meaning more high quality leads for less!

Reviews

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Type of review

Revainrating 4 out of 5

Great platform & easy integration: Referral Factory

I like how simple it was for me to set up my first campaign! It's very clear, straightforward instructions with screenshots are helpful too - so no getting lost along the way or needing help figuring out what I'm doing wrong :) The customer service team from referrals factory have been great throughout this process of implementation and training our Account Manager who will be managing all aspects going forward (including ongoing support). We've just started using ReferalFactory but already…

Pros
  • It's great to see the progress of the campaign throughout the life cycle
Cons
  • Would be good if there was more flexibility in terms of the Social Media Networks available for each category

Revainrating 4 out of 5

Very User Friendly- Everything you Need Right In Front Of You

I like how it's user friendly, so much better than other software out there! It does exactly what we need without being complicated or overwhelming for our team of 3 people who are newbies when using this typeof product/software - they love having everything right where their eyes lay upon them from start till finish!! We have been able make many referrals with just one click which makes us feel good about reaching others through social media sites such as LinkedIn & Facebook because now…

Pros
  • Easy to use
  • Very easy follow instructions given by reps at beginning.
  • Great customer service representatives (CSR) that always respond promptly whenever questions arise during training sessions provided
  • The abilityto reach clients directly thru email addresses insteadof calling all over again is great :)
Cons
  • A bit pricey
  • Not available 24 hours daily.
  • Can't see client info while working offline

The best thing about this software for me, was it's simplicity of setting up all my referals programs! I have set them out so they are very simple with no fussing around too much or having multiple accounts like other referrals companies do (like mine). It works great but sometimes if there isn't enough traffic online then some of our campaigns don't work well because we need lots o people visiting each day which doesn’t happen alot unfortunately!! Make sure you take advantage of their free…

Pros
  • No hassle atall ! Great support team always willing help when needed :) Would definitely reccommend referral factory as part off marketing strategy inside businesses that want more sales leads/referalls etc
  • Thankyou:) Love everything!!! Keep going guys
Cons
  • None