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re:spondelligent Review

2

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Marketing, Online Reputation Management

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Description of re:spondelligent

Take the first step to improve your review marketing of your restaurant and/or hotel by monitoring all your online reviews in one dashboard. With our powerful software, you don't only take control back of your reviews, you start to target new customer groups, identify trends, increase customer loyalty and improve your SEO.

Reviews

Global ratings 2
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Type of review

Revainrating 5 out of 5

Great Platform Helps Me Gain Positive Reviews

I like that it gives me insight into my competitors' activities as well! It is easy for customers to understand what they should be writing about their experience with ReSpoNDENTIALS. The team has been very responsive when we have questions or need help setting up accounts. We are trying to see if there's any way we can use this tool to get more positive feedback from guests who post negative comments. Also would love if we could send them personal messages through the platform so that we have…

Pros
  • Everything in one place good food bad service; all reviewed by your peers (excellent!) This makes getting honest customer input incredibly simple no back office hours needed!! And you own every comment left behind :) You'll want someone else reviewing these things too ;) Very helpful!!! Thanks guys!!!! Love our new product/solutions ! Great job everyone..I'm loving where technology takes us :D
Cons
  • There are disadvantages

Revainrating 5 out of 5

Great customer service tool and software solution

I like how easy it is for me as an owner or manager - my staff can see who has been leaving positive comments & which ones haven&#039t! And we are able t o reply directly through their comment when they leave feedback that isn’ts helpful (so far). Our team loves seeing what customers think about us so this helps them feel more confident with recommending ReSpoNd Intelligent Customer Feedback Software Solution™to friends / family etc.. We also receive great tips from other restaurants using The

Pros
  • Great customer service support in case you run across any issues along your journey..they really do listen&respond quickly!!!The software works seamlessly between our internal POS program/website AND external social media websites including FacebookTwitterInstagramPinterestYelpGoogle+FoursquareLinkedIn
Cons
  • Some disadvantages