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Retail Analytics Review

2

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Commerce, Retail Software

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Description of Retail Analytics

V-count is the leading provider of visitor analytics solutions in the world. We offer global organizations the latest in people counting, heatmap, queue management, staff exclusion, and business intelligence platforms. Our solutions are backed by a secure cloud-based business intelligence platform that leverages best-in-class AI and machine learning tools to analyze collected data. We provide our clients with actionable reports and software-based recommendations on how customers behave in their physical locations. We offer them insights on how to optimize their business operations, boost conversion rates, and thereby, start increasing profits just in 30 days. V-count is the trusted technology partner of over 700 global brands (including Samsonite, Samsung, Sephora, Marks & Spencer, Ford Motors, Vodafone, Philip Morris International, Bosch Siemens). V-Count leads the visitor analytics industry in R&D and innovation, and we are partnered with other industry leaders like Amazon and Microsoft. We have offices in London, Hong Kong, Dubai, Miami, Brussels, Kuala Lumpur and Istanbul with a growth of 104% in turnover Year-On-Year. V-Count solutions are being used in over 36.000 locations in 100 countries, and our software has counted a total of over 11 billion people.

Reviews

Global ratings 2
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Type of review

Revainrating 4 out of 5

Great Solution For Mobile Point Of Sale

It was easy to set up our store for mobile point of sale as well as the online version with just one click! The only thing I didn't like about it was their customer support which we had no issues at all. Their team has been great every time we needed help or have questions regarding their software. If you're looking into doing this for your organization then definitely give them a try. They helped us setup everything from start to finish in less than an hour and made sure nothing fell through…

Pros
  • I like how easy it is to use and how accurate it can be
Cons
  • I dislike that it's only available in certain countries

Revainrating 4 out of 5

Great software that is very customizable

It's easy to use and customize your own reports for any need you might have! If we wanted additional features/segments it could be difficult to get this added with our account rep so I would highly recommend contacting Salesforce support before buying as they can help guide you through what you want versus what you don't. The customer service from sales force was incredible and got me all my questions answered quickly and efficiently! They were able to give us several examples for how our…

Pros
  • It was easy to use and customize reports to get the reports we wanted for our customers
Cons
  • The customer service was incredible and helped me with any questions I