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RFDM Solutions Inc Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.6
Professional Services, Zoho Consulting

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Description of RFDM Solutions Inc

RFDM is a business technology solutions firm based in Victoria, BC, founded by current Managing Director, Ryan Foster in 2017. Our focus is on delivering revenue results for small and medium businesses through custom built marketing and sales cloud solutions. Our services include: CRM development, Marketing Automation, Custom Business Applications for Web and Mobile, Digital Marketing, and WordPress Website Development.

Reviews

Global ratings 3
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Type of review

Revainrating 4 out of 5

Highly recommended solution for digital out of home media

I liked how they were able to adapt their platform quickly to what we needed as well as being able to make changes without having to worry about any of our old content. Not a lot, but there was no customization of the product once an account has been set up as the customization options are limited and very costly (around $700 or more). The only thing that I can point to as a plus is that the developers have a ton of experience with digital marketing campaigns. We had many issues at first with…

Pros
  • The product is very flexible and easily customizable
Cons
  • There is a pretty steep learning curve if you don't have experience building digital campaigns or if you don't have a dedicated account manager to support you

Revainrating 5 out of 5

Robust Marketing Automation Platform

The platform was easy to set up. It also has some of the most customizable tools I've seen for marketing automation. There are tons of integrations with other platforms. We were able to customize our dashboards to meet our needs quickly without having to hire an expert. The setup process could be more user friendly. Also, there isn't as much room to navigate within each module. If you need a robust tool for your marketing efforts, then this is it. Our platform allowed us to connect with new…

Pros
  • Ability
  • User friendly interface that makes getting started quick.
  • Customer service availability when needed; they make things happen!
  • This allows users like myself limited
Cons
  • Secret

Revainrating 5 out of 5

Excellent, consistent customer service for both myself and clients

I've been using RfDm since it's inception as my main contact point with their team of developers/designers to create new features or enhancements that we need within our website platform (WordPress). The support has always exceeded expectations - they are extremely responsive when issues arise from any part along this journey! As an agency who works across multiple platforms such as web design /development etc., having one central source where all communication can take place makes life much…

Pros
  • Fast efficient reliable customer service
  • Extremely professional project managers throughout process
  • Reliable, communicative internal colleagues for other teams involved in development projects.
  • A single easy stop shopping resource rather then spreading out your time around different suppliers which often results i delays due poor systems management processes at each provider’s end :)
Cons
  • It is hard to say