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ridgid 52363 k-400 drum machine: reliable drain cleaning with c-32 3/8 inch x 75 foot iw solid core cable logo

RIDGID 52363 K-400 Drum Machine: Reliable Drain Cleaning with C-32 3/8 Inch x 75 Foot IW Solid Core Cable Review

4

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Terrible

Revainrating 2 out of 5  
Rating 
1.8
🧹 Drain Cleaning Equipment, 🚰 Rough Plumbing

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Description of RIDGID 52363 K-400 Drum Machine: Reliable Drain Cleaning with C-32 3/8 Inch x 75 Foot IW Solid Core Cable

Drum capacity 100 feet (30,5 meter) of 3⁄8 inch (10 millimeter) diameter cable. Standard equipment includes: 49002 - tool set [3/8 inch (10 millimeter) - k-400] (t-202 bulb auger, t-205 "C" cutter, t-211 spade cutter, a-13 pin key). Standard equipment includes: 87582 - 3/8 inch (10 millimeter) x 75 foot (23 meter) iwcable. Great fit for drain cleaners, service plumbers, facility and Institutional maintenance departments and property management companies. Motor 380 watt, motor spins cable at 165 rpm and Voltage of 115.

Reviews

Global ratings 4
  • 5
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  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    3

Type of review

Revainrating 1 out of 5

it is NOT automatic

I would give this 5 stars if it came with an automatic lever but it doesn't and you have to get it by feed hand It gets messy and tedious to pull back and forth instead of just doing it with an automatic lever, even if it takes longer. The prefix was worth so much money. However it did the job, can't fault it.

Pros
  • High marks for support and durability from testers
Cons
  • Mostly fine but...

Revainrating 1 out of 5

NOT the quality I expect from a hard

Just unpacked the item. Axle misaligned, horrible welds on cables, loose screws and rivets. I am very nervous about using this machine now. This is not the quality I expected. Ridgid isn't the company it used to be. junk overpriced.

Pros
  • pipe fittings
Cons
  • volume

Revainrating 4 out of 5

it is NOT automatic

I would give it 5 stars if it came with an automatic lever but it doesn't and you have to hand feed it. It gets messy and tedious to pull back and forth instead of just doing it with an automatic lever, even if it takes longer. The prefix was worth so much money. However it did the job, can't fault it.

Pros
  • Rough Plumbing
Cons
  • ---

Revainrating 1 out of 5

Wire break on first use

First use, wire break 10-15 inches. I had to rent it, same size, walked with no problem, 65ft. I called support. Terrible options. Drive 2 hours each way to view or pack and ship to Ohio at my expense. Just to look at it without knowing if it will be covered. I would buy from another manufacturer. Not that I should use the drain auger daily, but if after two months of owning a new one it breaks on first use and doesn't cover it properly, that's an indication that a company is unwilling to…

Pros
  • Tools and Housewares
Cons
  • Obsolete model