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SapphireIMS Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.6
ERP, Asset Management

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Description of SapphireIMS

SapphireIMS makes your business functions & processes agile through the suite of ITIL Service Desk, Enterprise Service Management, Enterprise Asset Management, Service Lifecycle Management & Business Service Monitoring Solutions. Our Professional Services, Managed Services and Training & Certification services ensure that you have a trouble-free implementation. Value delivered 68% reduction in manual processes 35% improvement in personnel productivity 35% improvement in service delivery

Reviews

Global ratings 3
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  • 4
    1
  • 3
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  • 2
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Type of review

Revainrating 5 out of 5

Great Product and Amazing Customer Service

The best part about this tool is its ability to integrate with all our systems (Salesforce). It has been very helpful for tracking inventory levels across different locations as well as ensuring consistency within accounts/locations. There are some minor bugs but they can be easily resolved by contacting support team from time to time. I would recommend using it if you're looking forward towards having an efficient system or managing resources effectively! We needed something which could help…

Pros
  • Easy accessible
  • Allows me easy accessibility even in remote areas.
  • Can sync up calendar appointments along side contacts & calendars making scheduling far easier than ever previously done through Outlook 365 web version only
Cons
  • Almost everything is ok

Revainrating 4 out of 5

User friendly online Accounts Payable System

The ability to manage all aspects of our customer's accounts from one central location is very convenient for us as well as them! I would like more options when it comes time to pay bills or make payments which can be done via credit card but not sure if this will ever happen. We are able to keep track of everything we need to do with each account so there isn't any confusion about what needs attention first. It has helped streamline many areas within our organization including…

Pros
  • I like the ability to keep track of everything we do for each customer on one central location which allows for a more convenient and streamline work day
Cons
  • I would also like to be able

Revainrating 5 out of 5

Great platform- always learning new features and ways how improve productivity

I like everything about this software! It's easy to use for our clients as well when they call with issues or questions; it has all their information saved so we can quickly look up what is required from them instead if searching each time which saves us both valuable minutes/hours every month!! There are some things missing but not enough (like more reporting options) - would be nice though since there isn't much downtime between updates anymore due too being able run multiple servers at once…

Pros
  • The ease, speed &amp quality that comes out in running your everyday business.
  • Very user friendly
  • Great customer service team available 24 hours 7 days / week via phone calls&nbsp
Cons
  • Zero