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Segura Review

4

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Professional Services, Creative Services

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Description of Segura

Whatever the medium, we create marketing messages that people notice and respond to, with a distinctive sense of style and simplicity that stands the test of time.

Reviews

Global ratings 4
  • 5
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  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Seguna is a very effective tool for social media marketing

The team in charge of making our newsletters is very efficient and always willing as they make sure every details are well thought out before finalizing any project we have for them. Nothing negative so far! Their work makes us stand apart from others while at the same times being consistent across all campaigns/channels /solutions provided by Seguna! Would like more data available when subscribing (as per market segment), but this needs no mentioning here given I am talking about their…

Pros
  • Customer support
  • Ease & simplicity works seamlessly with other platforms.
  • Integration capabilities
  • Very responsive customer service
Cons
  • Not the best

Revainrating 5 out of 5

Website redesign/UI overhaul for a UK government organisation

I was part of the project team for two years. The project was a major overhaul of the corporate website and was also linked to other corporate apps like CRM, ATS etc.The UI was a big challenge. The project manager was new and it took a while to understand her requirements. There were many changes, some minor and some quite major re-writes.The project was successful but there were delays in some parts but those were more of the project manager's personal and technical issues as opposed to the…

Pros
  • Great creative ideas
  • Reliable development partners with an excellent sense customer experienceDesign is top notch.
  • Excellent understanding around user behaviors within different environments / devices.they have developed websites that look good across desktop computers or mobile phones

Revainrating 5 out of 5

Very good productivity and customer experience manager

The team is great! They are very committed towards their work quality as well in timely manner delivery for us - our customers- which helps them build long term relationships over years together within this domain/sector where they operate from India office too (we have multiple offices around world). Nothing so far but would like more focus at times during some campaigns when there were few issues coming up & hence not able enought resources got allocated by management side who should be doing

Pros
  • Focused people, always with good attitude
  • Very proactive about solving customer's problem
  • Proactive engagement between PMs& Customer Support / Sales teams to improve productivity levels both sides; also focused areas identified periodically through regular meetings.
  • Flexible working hours support provided if needed.
  • All these aspects help maintain longer lasting relationship across
Cons
  • Secret

Revainrating 5 out of 5

Segura Solutions and Customer Service

I liked how they have been able to adapt their services for different industries by using technology or just traditional methods as well! The customer service was great too! It's hard not having all your employees in one place but from what i heard it sounds like its going good so far? And yes there is an app you can download if anyone needs help when away at work etc which makes life easier!! If any questions arise regarding my order please contact me directly through email instead of waiting…

Pros
  • Easy access
  • Great price tag, especially compared against competitors.
  • Customer support team available 24 hr
Cons
  • Some problems