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ServiceSight Review

1

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Customer Service, Field Service Management

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Description of ServiceSight

ServiceSight is a product of Protean Software, a company with over 20 years’ experience in providing powerful solutions for field service businesses. Official Microsoft and Sage partners. Industries ServiceSight helps schedule, dispatch, track, and invoice... at the click of a button.

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Type of review

Revainrating 4 out of 5

Our whole office is now paperless and much easier with SSI

The ease to use software makes it very easy to learn how best utilize this tool as well has its ability to have multiple users all working from one system which allows us greater efficiency across our entire fleet! What I like least about using SSi was having too many options that were not intuitively understood by my team members who had little computer skills or time needed prior training/education (this could be improved). We are able solve problems such scheduling issues within minutes…

Pros
  • The ease to use software makes it very easy to learn how best utilize this tool as well has its ability to have multiple users all working from one system which allows us greater efficiency across our entire fleet!
Cons
  • What I like least about using SSi was having too many options that were not intuitively understood by my team members who had little computer skills or time needed prior training/education (