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ShipSights Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Supply Chain and Logistics, Multicarrier Parcel Management Solutions

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Description of ShipSights

ShipSights is a tech-driven software and services company focused on providing parcel spend management technology and proprietary data to optimize costs for enterprise and middle-market customers. ShipSights uses Sigma, our proprietary, award-winning cloud-based technology, to digitize and automate shipping processes with the use of machine learning. This allows businesses to streamline operational efficiency, improve carrier contracts, and give transparency to the entire supply chain.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Excellent tracking software for shipping companies

-Easy to use-Good customer support-Good turn around times-Good price-Easy to implement. I am not aware of any issues with ship sights in general. They do not have any additional features that are missing from other programs. If you want to track your parcels, this is probably the best program out there. It is easy to use and has all the features you need. Shipping rates fluctuate so it is important to be able to monitor them to keep up with what is going on with the market rate. We use…

Pros
  • Easy access for tracking data about package locations/statuses.
  • Great UI interface (easy navigation)
  • Supports multiple shipping companies including FedEx Freight
Cons
  • Will fit

Revainrating 4 out of 5

Great System For Tracking Your Shippers

ShipSight's system is really good. I like how it integrates with the tracking apps - so I can easily see where my shipments are when they leave my office. Nothing, it works great! So far we haven't had any issues using ShipSights. We have been using ShipSights since 2015 and there are no complaints on their site or in email that we've received, nor have clients asked us if we're seeing improvements in our operations. Their support team is very responsive and helpful. The only thing I think…

Pros
  • Very user friendly
  • Easy data entry process.
  • Great Customer Service/Helpdesk staff who do not hesitate responding quickly via phone call / chat etc..even after hours!!!!! ) Fantastic Tracking Software System which provides all relevant info needed by truckers &/or shippers alike !!!!! : )
Cons
  • Not much room left under account space limit but still adequate

Revainrating 5 out of 5

Great solution for managing orders/shipments

I like that we can find our shipping records in one place, which makes it easy when sending invoices or quotes out! It's not perfect yet; there are some bugs with tracking shipments as well. The interface could also be more visually appealing! As of now, nothing really stands out but they seem solid at solving this problem once & again! Shipping expenses have been cut significantly by using ship sights. We were able use their api system within an integration tool called MuleSoft where all…

Pros
  • Easy account creation
  • Ease to track multiple packages across carriers.
  • Quickly export excel reports for clients/customers without having them download data individually from each carrier manually
Cons
  • There are disadvantages