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Simtelligent LLC Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Value-Added Resellers (VARs), IBM Channel Partners

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Description of Simtelligent LLC

Simtelligent is an enterprise solutions provider working diligently to add value and transform visions into realities for firms in the medical, manufacturing, financial and corrections industries.

Reviews

Global ratings 3
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  • 4
    1
  • 3
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Type of review

Revainrating 4 out of 5

So far, excellent experience and look forward to continued success

I like how easy it was set up (we have very little tech savvy people here), there were no issues during our trial period with any of their features or capabilities so we decided that this would be good from go-live day! We are using them mainly as a patient portal but also will use other areas such as EMRs/CAD systems etc too - just depends what you need they can do all different things within those types of applications. They really work hard at ensuring everything works well together across…

Pros
  • The ease to get setup, functionality is great for both patients & staff members alike in terms if accessability via mobile devices; ability not only log into system wth username + password combo OR through fingerprint scan option available depending upon device being used..it's pretty cool :)
Cons
  • Nothing much..they've been fantastic

Revainrating 5 out of 5

Exceptional Customer Service - Highly Recommend

I like that they are very thorough in their research of each client's needs and wants. They have been able to make our life easier by providing us with all of the tools we need to run a successful business. They are always willing to go above and beyond to help us achieve our goals. I highly recommend them! Their customer service is also exceptional. We have never had any issues or complaints with them. They are extremely helpful and friendly. They truly care about your success. They are…

Pros
  • Extensive knowledge base
  • Excellent support staff/training resources (in person & online)
  • Knowledgeable team members who provide personal guidance from one expert consultant through every step as needed.
  • Prompt response time when there was an issue during software installation / setup
Cons
  • Some disadvantages

Revainrating 5 out of 5

Very good experience working together and very flexible

The staff's ability was great at what they were doing every time we met with them about our needs or questions that came up during implementation of their product within OBSERVER DMS system (an ERP). There wasn't much I found positive other than it worked! Sometimes meetings would run late which caused some issues but overall not too bad - maybe because everyone knew eachother well from previous engagements? We had many clients who used this software so there weren’t any major changes made by…

Pros
  • Reliable
  • Easy to use for anyone in sales, marketing & management roles
  • Promotion tracking is easy once you learn how everything works together.
  • Customer service reps have always been very helpful if ever needed anything.
  • It has helped me get more leads/leads conversion rates higher
  • Can generate reports easily via excel files
Cons
  • Zero