Description of Smarsh Connected Capture
Smarsh’s Connected Capture retains all communications across 80+ supported channels in full, threaded conversational context with point-in-time snapshots of entire interactions.
Unlike other solutions that flatten archived data down to email format, content is captured natively in threaded conversational context ensuring your data is easy to analyze, review and understand.
Connected Capture content can then be sent seamlessly to the Connected Archive – our secure, context-aware data store – or to any existing on-prem solution, archive, application or data lake.