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Smarsh Connected Capture Review

1

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Very good

Revainrating 4 out of 5  
Rating 
4.0
IT Management, Data Recovery

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Description of Smarsh Connected Capture

Smarsh’s Connected Capture retains all communications across 80+ supported channels in full, threaded conversational context with point-in-time snapshots of entire interactions. Unlike other solutions that flatten archived data down to email format, content is captured natively in threaded conversational context ensuring your data is easy to analyze, review and understand. Connected Capture content can then be sent seamlessly to the Connected Archive – our secure, context-aware data store – or to any existing on-prem solution, archive, application or data lake.

Reviews

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Type of review

Revainrating 4 out of 5

Great Solution For Remote Working Teams Including Your Offsite Employees

I like that it is easy to use for both internal employees as well an external clients/customers via email or phone calls from my mobile device! It's also very helpful when you are trying not be interrupted by other people while working remotely (i work at home). The only thing i dislike about this software so far was how sometimes there would have been problems connecting our network but we were able solve them quickly without having any downtime because they had great customer service support

Pros
  • I like that this software has helped to be able to have a good communication between myself and colleagues while working remotely
Cons
  • I dislike that sometimes there would be problems connecting our network but we were able solve them quickly