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SmartLaunch™ Review

3

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Collaboration and Productivity, Other Collaboration Software

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Description of SmartLaunch™

SmartLaunchTM is a collaborative launch management platform tailored to the needs of pharmaceutical new product launches. SmartLaunchTM has been designed to address the particular challenges of managing pharmaceutical new product launches across countries. It brings the entire extended launch team together onto one platform to plan, track, and collaborate on an upcoming product launch. SmartLaunchTM allows you to manage nested project plans and interdependencies across your global, regional and country teams and functional areas. Reporting, including traffic light dashboards and heatmaps, are updated automatically and in real-time. SmartLaunchTM helps you reach launch excellence by driving alignment, visibility and collaboration across countries and functional silos. Automation and streamlining of processes help reduce risk whilst saving time for everyone involved. PROJECT MANAGEMENT FEATURES - My Tasks - Project Plans - Dependencies - RACI Grid - Assignments by Function - Launch Plan Templates - Managed Launch Framework VISUALISATION FEATURES - Traffic Light Dashboards - Heatmaps - Gantt Charts COLLABORATION FEATURES - Chat & Discussions - Risk Tracking - Decisions - Key Learnings - File Sharing - Personalised Alerts

Reviews

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Type of review

Revainrating 5 out of 5

Excellent Customer Service and Knowledge of Products

I love that they have an excellent customer service team - always willing/able to help! They are very knowledgeable about their products, which really helps with my questions as well. The website could be improved for those who aren't familiar or comfortable using computers (I'm not one myself). My main issue was trying to determine how much inventory we had in our warehouse vs what would actually ship out once it hit store shelves at retail locations. It's easy enough now but when you're just…

Pros
  • Great Customer Service Team!! Very Knowledgeful & Helpfull!!! :) Always available via email if needed..they will bend over backwards until your problem is solved..and then some!!!!:) Excellent Product Quality too...Great Job guys !!!!!!!!!
Cons
  • Some little things

Revainrating 5 out of 5

Great organization for new product launches

I love the fact that there is a team member in every state in the US. This is a very well run organization and they keep the lines of communication open with the FDA. This is a very professional organization and I believe that they are going to be a great help to us. There is nothing I dislike about them. I think that they have been great for us. I am very pleased with them. I would highly recommend them to any pharmaceutical company looking for a FDA-cleared organization to help with the new…

Pros
  • The process was smooth as usual, because we dealt mostly only within their platform which made it easy to integrate all data into one place without having too many other platforms around! No down time from my end either amazing response times whenever needed during these days before launching such big products
Cons
  • Some problems

Revainrating 5 out of 5

Quick and easy-to-use software for cross-functional team

We have used this software for our New Product Launch at work, it was very easy-to use especially when you are working with multiple people in different locations around world as we do! It's good that there were no glitches while using them so far but I am sure they will continue improving their products more than others out here since its still young compared other competitors like Marketo or Pardot which has been established longer time ago already. The main benefit i can see from smartlaunch

Pros
  • And having these things centralized under one roof within same website helps too!! Very great tool overall definitely need some improvement though..like updating UI design & features wise :)
Cons
  • There are disadvantages