Omni-channel Growth Platform
Simplifies the lives of Digital Marketers, Growth Hackers and CRM Managers and help them drive GROWTH and LOYALTY for their businesses.
GROW
Website personalization
Automated onsite solutions
Customer Journey Mapping
SCALE
Cross Channel Customer Management
CRM/DMP Data Feed
Loyalty Scenarios
MANAGE
Omni-channel Campaign Management
Integrated Customer Lifecycle Management
Seamless Experience
We're using this tool to manage our entire marketing program for one of my clients across multiple channels (social, email/newsletters etc.) It's incredibly easy to use as well - I can't even tell you how many times we've had issues with other tools but not smp! They are very helpful in all aspects from onboarding new users through their support team who always gets back quickly when needed!! If it fits your business needs then go ahead & give them another chance.
The best part is that they…
Pros
Easy interface
A good amount options available without needing add ons
Intuitive dashboard layout.
Quick response customer service time frame via live chat feature within account area
The best thing about this platform is that it can be used in different ways with its integration of tools like Salesforce, Facebook Messenger etc., We are doing CRM operations which involves customer data management; hence using smp helps us to build good relationships by tracking customers' needs from any place at anytime through our mobile app or website as well. I personally dislike how we need an application for every action you want done here (like adding new clients). It's quite tough if…
Pros
The integration of tools like Salesforce, Facebook Messenger etc
Cons
Not much but some minor troubles are the integration of tools like Salesforce, Facebook Messenger etc