I made the decision to try Sooreally and bought a ceiling fan for my living area. Boy, was that a bad decision! The fan came with the appearance of having been through a tornado because the base was scratched beyond repair and the blades were bent in odd directions. The merriment, however, didn't stop there. Customer support was about as helpful as a submarine's screen door when I spoke with them. Just to get an answer, it took me several emails and phone calls, and when I did, they informed me