We have been impressed by their customer service. But unfortunately the product itself is pretty bad. They don't provide any analytics, nor are they interested in developing a relationship with us beyond sending out our yearly report card. They have tried to develop a relationship with us, but there hasn't been much reciprocity. So it seems like a good idea to have them do the job instead of us. It would be great if they could use our expertise to make their product better, but we haven't been…