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StartSSL Review

3

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.6
Security, Confidentiality

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Description of StartSSL

StartSSL provides free low-assurance SSL certificates.

Reviews

Global ratings 3
  • 5
    2
  • 4
    1
  • 3
    0
  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Great experience and helpful staff: StartSSL

Easy to use, very friendly customer service - they are always willing to help you out! The price is great for what it offers (free). I'm not sure about their support team though; some of them seem really unhelpful or just don't know how things work in general when trying to solve issues/problems with your certificate. We were looking into getting an EV cert from GoDaddy because we're doing online payments through Stripe which requires that type of certification but didn't want our customers…

Pros
  • Also free certificates offered!! Super helpful people behind those counters :) good job

Revainrating 4 out of 5

Great experience overall and saved us tons!!

The price is very reasonable, they are easy to work with (if you have any questions or issues - their support team will be happy help), there was no downtime in our certificate renewal process when we switched from GoDaddy certs to startssl's cert for same domain/subdomain names! They also offer EV Certificates which can only benefit your business if it meets certain criteria that I don't think apply here but would recommend checking out anyway as this may change things up slightly. Nothing…

Pros
  • Easy & straightforward
  • No extra charges above base fee even after 3 years.
  • Only one SSL Certificate required instead two.
  • Not sure why anyone wouldn’t want these guys around given how cheaply priced
Cons
  • Their website isn' t user friendly
  • Very frustrating trying multiple times before getting through

Revainrating 5 out of 5

Excellent Customer Service and Easy To Use Process

The customer support is excellent, they are always willing to help you out with anything that comes up as long it's not related directly or indirectly (in any way)to their product/service - which was really helpful when I needed some assistance in getting my certificate into production! They also have an easy process for generating your CSR so there isn't much room left of guesswork here either if someone else needs one later down line from me :) There were no downsides at all but maybe more…

Pros
  • Very reliable provider offering good products + outstanding quality assurance team ready 24x7 hours 7 days week 365 day year round availability via phone call email live chat remote desktop screen sharing ticket system social media messaging through Twitter Facebook Instagram
Cons
  • It is hard to say