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Steve the Clerk Review

2

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Very good

Revainrating 4.5 out of 5  
Rating 
4.5
Sales, Quote Management

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Description of Steve the Clerk

Steve is a perfect sales assistant, whose expertise is in Configure-Price-Quote (CPQ) and business intelligence. A guy who never sleeps, eats or gets tired. Steve works 24 hours a day all year round. Steve will help the salespeople to identify the customers’ needs, and respond with the best solutions.

Reviews

Global ratings 2
  • 5
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  • 4
    1
  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Great Service Contracts - Exceptional Customer Communication

I like that he understands me as an individual when working out our service contract for my heating system! He was so helpful at explaining everything we needed without being too technical but also giving us information about what options were available if it wasn't exactly right away!! There's nothing i dislike except maybe how long some of his processes take haha It took him longer than normal during peak season because there are more people using this time slot now compared tp last summer…

Pros
  • Honesty
  • Great attitude/work ethic, etc.
  • Upfront pricing (not hidden fees)
  • Professionalism
Cons
  • I will keep silent

Revainrating 4 out of 5

Reliable Solution To All Marketing Needs

The most important thing I liked was our support team, they were really helpful and very professional. Support gave us everything, from training to new templates for CRM, to new marketing campaigns and tools. My only dislikes are that the interface took some time to get used in, but once we got familiar with it, life has been better. Our implementation of Salesforce has given us an advantage over our competition, both internally and externally. I like that there are always updates for new…

Pros
  • The interface of the software was very helpful to our company and was very helpful in our implementation
Cons
  • It's like a new software, you need to get used to it