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Stonly Review

5

·

Very good

Revainrating 4.5 out of 5  
Rating 
4.6
Content Management, Knowledge Management

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Description of Stonly

Use interactive guides to lead customers to activation, issue resolution, and success with adaptive product tours, help content and knowledge bases. Stonly's interactive guides are proven better to help customers and users self-serve help and product education and guide support agents offer the right answers and employees adopt technology and processes. - Stonly for self serve support Deflect tickets, decrease costs, and delight customers with on-demand help. Provide interactive troubleshooting and setup guides, customer knowledge bases (help centers), and in-app help anywhere customers they them. - Stonly for product adoption Onboard users and provide continuous adaptive guidance. Place hotspots, tooltips, and interactive product tours in your UI to introduce the right users to features that deliver value and integrate support and product content as part of your UX. - Stonly for support agent performance Use scripted guides, interactive decision trees, and knowledge bases to lead customer support agents through troubleshooting and help them quickly learn and choose the ideal response. Tie together self-serve activity and custom contact forms to qualify and understand tickets and deliver help faster. - Stonly for team training and knowledge management Create, share, and discover knowledge to give your team the resources and answers they need from onboarding and internal knowledge sharing to training and digital technology adoption.

Reviews

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Type of review

Revainrating 5 out of 5

Great E-learning Software for all of our employees!

I like that it has all of my products in one place so there is no searching for individual sections or applications as needed which helps speed up our process flow! The software itself could use some improvements but overall we are happy at this point using only 1 platform instead of multiple platforms/apps (which would have been more difficult). We love how easy everything comes together from creating an account through onboarding new users right into completing training courses when they need

Pros
  • All while making sure staff get back ups every morning before starting work &amp
Cons
  • I will keep silent

Revainrating 5 out of 5

Pleasant working relationship, good knowledge sharing

The ability to create customised experiences for our customer is one of the most powerful features that we can leverage from only stoneysoft. Their team are highly knowledgeable in their field and have provided us with excellent service throughout our partnership so far. Our experience within the software has been great as well! Not much - if anything at this point :) We're looking forward to expanding into other areas of the website (such as creating new landing pages). Having an easy-to-use

Pros
  • Everything runs smoothly without having any issues or bugs along your journey
Cons
  • I don't really have any dislikes about this, everything is just fine

Revainrating 4 out of 5

This software provides quick access to setting one yourself

I like that this tool allows me as an individual user or administrator (as well) my own page for our organization in order create pages/pages of information about different topics we deal with daily within work hours! It was also easy enough so even non-techies could use it without problems which is great because not everyone can code very good either haha!! Nothing really at all dislike but if you are looking into creating your first website using html etc then maybe look elsewhere? You will…

Pros
  • The ability to add a lot of different types of media to your website!
Cons
  • The ability to do it all from one place is a bit complicated and can be hard to do at first

Revainrating 4 out of 5

Excellent User Friendly Web App Tool Used For Making Interactive Email Templates

The best thing about this tool is that it's easy for users to navigate through as they can easily spot links or buttons from their screen size perspective. It offers an excellent user experience which helps in increasing conversion rates of your website visitors. I have never experienced any problems while using stonly so far but if you are looking forward to something new then go ahead otherwise there may be some improvements required by them too. We use StOnly mainly because we wanted our…

Pros
  • Easy navigation
  • Great UI
  • Good features available.
  • User friendly approach!
Cons
  • Not much options like other tools such

Revainrating 5 out of 5

My Experience with StonyLoz was Great

The best thing about this software is that it is easy for our users as well as ourselves because of its simple user interface which makes learning process very fast. I also like ease in handling multiple tasks at once without any hassle or confusion. One can easily access all information related to their business from anywhere even when we are offline using mobile apps! There is nothing much bad i would say but if you want more features then go ahead otherwise there isn't anything else negative

Pros
  • Easy User Interface, great tools available.
  • Mobile Apps
  • No need t o search around internet anymore just log into app & get what exactly u require right away!! :)
Cons
  • Good but not great