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Stratus Review

4

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Very good

Revainrating 5 out of 5  
Rating 
4.8
Marketing, Local Marketing

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Description of Stratus

Stratus Local is a listing and review management platform. Easily centralize your review management to receive notifications for new reviews, monitor overall ratings, and respond to your reviews within one platform. Streamline your location accuracy across online directories using local SEO best practices.

Reviews

Global ratings 4
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    3
  • 4
    1
  • 3
    0
  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Great for keeping organized and accessible records

The ability of being able to add multiple addresses in my profile with ease so I can have all locations listed at once! There's also an option after creating each address that allows you to make notes about it which makes inputting info much easier than typing out every detail by hand. You do get used to entering this information over time but sometimes there are errors or things need fixing like adding more spaces before/after numbers (a big no-no). This program has really helped me organize…

Pros
  • Able To Keep Track Of Multiple Locations With Ease; Easy Accessibility On Mobile Devices As WellAs Simple User Interface & Friendly DesignEasy Way For MeTo Create New Profiles Or Update ExistingPrograms Are Very Helpful In Saving Time And EffortNotices That Need AttentionCan Be Edited After Completion
Cons
  • Secret

Revainrating 5 out of 5

Excellent Customer Service and Extremely Knowledgeable Staff

The customer service has been excellent from day 1! They have been responsive to all of our questions, concerns, issues, etc. I highly recommend them. There are not many companies out there that actually care about their customers as much as Stratus does. We were looking at other providers but they did not offer what we needed or had us covered in case something happened with another provider. So far so good. Our website traffic is increasing daily which is great news since this was an issue…

Pros
  • Good response times
  • Very professional staff who provide prompt answers when you call (or email)
  • Great support team for installation/setup assistance if required
  • Fantastic product line no complaints here either.
  • Fairly priced solutions compared against competitorsI dislike:
  • Cannot go live until everything else gets setup
  • No SSL available
Cons
  • Some disadvantages

Revainrating 5 out of 5

Call Center Solution / Contact Management

We use it at work because of its ease in managing customer service calls. I love that you can easily search all agents by their last names! Some features are really difficult to find or need some training/help from our IT department which sometimes takes months to get things fixed - so be patient!! If they don't have what we're looking for (or something similar) then keep searching until they do! It has helped us organize how many different departments handle certain types of call volume…

Pros
  • Everything else falls into place after this one thing works well enough..like clockwork!!! The system doesn't break down often either but when does happen there's always someone available who knows exactly where my data should go without me even telling them anything specific other than "I'd prefer X"
Cons
  • Minor Issues

Revainrating 4 out of 5

Great Software & Fantastic Customer Service

Everything was great! I had no issues at all with the software. It's extremely easy to use and you can customize it any way that you like. The customer service team is also very helpful and responsive. I would highly recommend this product to anyone looking for an effective solution to their review posting needs. There are not many downsides to this program. This is a great tool for businesses who want to have more control over their reviews or who need to post reviews quickly. We've been able

Pros
  • Ease of
Cons
  • Nothing really, we found everything perfect about using strats