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Support Hero Review

2

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Customer Service, Customer Self-Service

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Description of Support Hero

In-App Knowledge Base to help you reduce the number of support tickets that you manage every day. Users can find the answer to their question when they need it the most: in your app. No need to leave, they can search through your knowledge base and contact you thanks to Support Hero. The best part? We help you to write better Knowledge Base by showing you what users are looking for and what you can improve.

Reviews

Global ratings 2
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  • 4
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  • 2
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Type of review

Revainrating 4 out of 5

Best Customer Service Software- Get immediate solution to your product inquiries

The best part is - there are no extra charges if I want more than one user for my profile! It's so easy with this tool because even though i am not tech savvy at all but still managing everything without any problems or issues whatsoever!! There aren't much things which needs improvement about them as well since its free version also available where we get access up until 10 users per account (if paid). Its such an amazing service provider who helps me resolve customer queries instantly by…

Pros
  • The best part is there are no extra charges if I want more than one user for my profile!
Cons
  • There is nothing to dislike about this tool

Revainrating 4 out of 5

Excellent software for tracking business productivity remotely

The best thing I like about this software is its user friendly interface which makes me feel comfortable with using such an advanced tool for my business needs! There are some features (like filters) where i wish there was more customization options but no big deal just keep trying different settings until u get what ur looking f or & happy :) It's very easy once one gets used too since all tabs have icons next t o them so finding answers becomes easier than ever before even if not quite…

Pros
  • It makes work flow process easier and more comfortable for everyone
Cons
  • I wish there was more customization options for my filters and more options for filters and more options for filters but no big deal! keep trying different settings until u get what u looking for! :)
  • Company name: Support Hero
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