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SweetIQ Review

4

ยท

Very good

Revainrating 4.5 out of 5ย ย 
Ratingย 
4.5
Marketing, Local Marketing

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Description of SweetIQ

SweetIQ is a local marketing hub designed to help integrate a product suite and grant full control over local online presence.

Reviews

Global ratings 4
  • 5
    2
  • 4
    2
  • 3
    0
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Type of review

Revainrating 4 out of 5

Great Platform Plus Excellent Customer Service

The best part about SweetIQ was that they were able to provide us with multiple options for our website, blog etc. They helped make sure we had everything set up correctly so that it would be easy to use in the future as well. I dislike how difficult it can sometimes be to find things you need when using their platform. We needed someone who could build out all of our websites from scratch but also knew what SEO tools are available. SweetIQ has been great at helping us get these sites builtโ€ฆ

Pros
  • They were always very helpful and willing to go the extra mile to make sure we were getting everything we needed to get done right
Cons
  • I disliked how difficult it was to navigate the platform, sometimes it would be hard

Revainrating 5 out of 5

Professional & responsive IT agency partner

Nice platform, great customer support from start-up phase until now I'm using it for about 4 years with no complains at all! Great team of people who are always ready to provide their expertise in any way they can make things easier or add some value - even if you're not asking them directly (e.g., when you have questions regarding your account). Their services also include SEO which we never had before but still managed to grow our business by 250% in less than 1 year thanks to that serviceโ€ฆ

Pros
  • Ease usage & quick response times for most non complex tasks like resizing logos etc.Great Customer ServiceTeam is very dedicated& helpfulFast deploymentEasy integrationWide variety of customization options availableEfficient delivery processCustomer success stories/case studiesIntegration into CMS platformsInnovative featuresFavorable pricing structureMultilingual interfaceExcellent technical documentationComprehensive knowledge baseHelpful live chat featureRegular webinarsTraining videosFree online
Cons
  • Empty

I like that they are always there for me, responding quickly when needed. They have an amazing team! I would say their customer service could be better; however it's still pretty good. We use them as our SEO agency because of their expertise in digital marketing. Their services include social media management, SEM campaigns, analytics reporting, etc. I think one benefit we've realized since working with SweetIQ is that all of our accounts can now be managed from one place which makes thingsโ€ฆ

Pros
  • Ease to work within platform (easy access)Abilityto add new users/accounts easilyEasyaccessability across platformsFast response time by support staffGreat turnaround timesEfficiently manages several clients' brands at once
Cons
  • Inconsistent experience level among different account managers

Revainrating 5 out of 5

Great Platform For All Your Social Media Needs

I love how quick they are in getting back with you, always willing/able to answer any questions or concerns that may come up during our project! The ability for them to manage all of my social media platforms so easily has been great too as it allows me more time dedicated towards other aspects of running my business instead of managing multiple accounts myself (especially when we're first starting out). They have also helped us build an e-commerce store which was very helpful since this yearโ€ฆ

Pros
  • Also really appreciate being connected directly wit facebook ads manager allowing direct accesses without needing special credentials but still maintain privacy control over each specific page targeting audience segmentation campaign settings reporting insights..and much moer !!!! : ).also would like 2 recommend
Cons
  • It is hard to say