Founded in 1995, TDCX has grown into a boutique outsourced business service provider in customer experience solutions to high-growth clientele, from a wide range of diverse and thriving industries.
I like that they are very thorough and always provide the most current information. They are very helpful with all of my questions. I dislike that they are so thorough and I have to dig to find what I need. I would recommend them to anyone looking for a great company. They have been a great partner for us. I have been able to find all of the information I need from them.
They are very helpful and provide great customer service. I have not found anything I dislike. They are very thorough andβ¦
Pros
Their services far exceeds other companies we deal wth regularly or even competitors' clients who use these same technologies/services
The ability for us at this time was an excellent platform that allowed our group to communicate with customers regarding technical issues or other items such as warranty information. They assisted me personally when I faced some specific challenges while working through my account within their system! The only issue is there are times where it's hard sometimes to find things you're looking up because they don't have everything documented completely so be prepared for learning new terms/phrasesβ¦
Pros
Flexible Time
Very user friendly interface, easy navigation & quick response from staff