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The Bot Forge Chatbot Agency Review

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Professional Services, Development Services

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Description of The Bot Forge Chatbot Agency

The Bot Forge chatbot agency team work closely with their clients to evaluate where a chatbot can achieve maximum benefit for them. Whether it be automating processes, improving marketing reach or streamlining customer experience.

Reviews

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Type of review

Revainrating 5 out of 5

Great customer service & fantastic team

I liked that they had very clear goals in regards of what we wanted our bot doing before even having any conversation about costs etc - this made a big difference (and was really appreciated). We didn't get much from working together at first because there were so many things going wrong but then once everything got sorted out communication picked up again! Highly recommend contacting them early if you're just getting started as its not always easy finding someone who is willing/able help right

Pros
  • There customer service team helps immensely when building bosts or making changes.
  • I love how quickly their developers can fix issues
  • The turnaround time between updates
Cons
  • Mostly okay, but...