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TicketSource Review

1

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Marketing, Event Management

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Description of TicketSource

TicketSource offers a free, easy to use, reliable online event ticketing platform with first-class customer service, enabling you to sell your tickets online with confidence. Unlike other ticking providers, we have no contracts, hidden fees or complicated access tiers. Gain full access to our complete system through one single, easy to understand, honest booking fee structure. What separates TicketSource from the rest is our dedication to providing first-class customer support. We're friendly and supportive, and when you talk to us you won't find us reading from a script. Whether you're tech-savvy or a technophobe, we'll talk to you as an individual, because we're individuals too.

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Type of review

Revainrating 4 out of 5

Flexible, understanding staff and always responsive

I like that they are flexible in how we can communicate about our upcoming shows! They have been really helpful when trying to figure out what works best for us as far as communication goes (or lack thereof). Their website is not very intuitive - it's confusing at times figuring things through their site rather than just going straight into an email or chat window where answers would be quicker/easier found. We've used them since before there was even such thing as "social media" so I'm sure…

Pros
  • Easy access
  • Very responsive staff.
  • Ease with which you'll receive quotes & information via emails, phone calls etc.,
  • Great customer service team who work hard behind scenes making all happen smoothly :)
Cons
  • It'd help me tremendously more info available online.
  • Website layout could use some updates
  • Some areas