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TIE Kinetix EDI Solutions Review

2

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Very good

Revainrating 4.5 out of 5  
Rating 
4.5
IT Infrastructure, Data Integration

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Description of TIE Kinetix EDI Solutions

TIE Kinetix offers electronic document exchange and data integration solutions that enable you to automate supply chain processes with all your trading partners and suppliers. Through data integration, PDF document conversion, and the ability to set up a portal where partners can manually submit business documents, our FLOW Partner Automation platform empowers its users to engage in smart business exchanges and streamline communication through seamless integration with any existing system.

Reviews

Global ratings 2
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Type of review

Revainrating 5 out of 5

Fantastic software with good customer support

The best part is we are able to send files from one org into another without having to go back-and forth between different systems or platforms. I am not sure of other benefits but this has been great for us! Nothing as such so far however it seems like they should have more options when sending attachments than just emailing them which would be better if there was an option to attach via link instead of copying/pasting etc.. This will save time and also reduce errors by ensuring things get…

Pros
  • Ease, speediness & professionalism in their service offering.
  • Difficulty getting information across departments even within same organization due interoperability problems among eCommerce solutions that vendors offer today..difficulties arising because most organizations use outdated tools nowdays..not anymore
Cons
  • Minor Issues

Revainrating 4 out of 5

Excellent Support Services provided by TIeKineaX

Tie Kinex has been an excellent partner of ours for over 7 years now! They are always willing & able to help when we need it most - whether is be during normal working hours or after-hours/overnight support from their team members who work around the clock (in case something goes wrong!). The best thing about them as far I am concerned? Their customer service skills which have never let me down once ever since day one they started supporting us back then!! We use tie kinetex's services mainly…

Pros
  • They are very fast in responding to our requests and are always able to resolve our issues quickly and efficiently even when we need it the most!
Cons
  • I haven't come across anything as of yet which I dislike about them