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Total Compliance Solutions Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Data Privacy, Other Privacy Software

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Description of Total Compliance Solutions

Total Compliance Solutions was developed by CAPS Group and is the only fully-automated, customizable and integrated compliance solution on the market.

Reviews

Global ratings 3
  • 5
    2
  • 4
    1
  • 3
    0
  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

TOTAL COMPLIANCY SUPPORTS SUPPORTED OUR COMPANY WELL

The customer support team has always been very helpful when I have had questions or issues with my account management system! Their product offers many different options for our business needs so we are able to customize it as needed. It's great that they offer training sessions throughout the year to keep up with changes in regulations/laws related to GDPR / CCPA etc., which makes things easier moving forward. There really isn't anything negative about this software at all - everything works…

Pros
  • Intuitive interface
  • Easy user friendly navigation.
  • Extensive reporting capabilities, including custom report templates available upon request,
  • Very easy integration through API into other services such Salesforce CRM
Cons
  • None

Revainrating 4 out of 5

Easy and efficient way manage benefits, compensation etc

I like that it's easy to use for all of our departments across multiple states! It allows us access from anywhere which saves time when we need help with something in another state or country while working remotely/home office during COVID19!! The customer service has been fantastic as well but sometimes you have issues getting through if your call isn't answered right away (which can be frustrating). Definitely take advantage of their team because they are always willing to work around any…

Pros
  • Customer Service
  • Easy navigation & user experience
  • In depth database great resources available at my fingertips.
  • Searchable data is comprehensive, reliable..and most importantly accurate!!!
Cons
  • Some items aren’t updated immediately after adding new ones.
  • Sometimes there seems inaccurate info being entered into system

Revainrating 5 out of 5

User friendly, organized and reliable

The best part about this program is that it has all of our needs covered in one place! It's easy to use as well. I have been able to streamline my day so much since implementing this software into my organization because everything we need for each event can be found within one area - not having to go from person to person or emailing documents back & forth makes an already hectic schedule even more difficult. There are some things that could improve but nothing major. We've noticed a…

Pros
  • Easy navigation
  • User friendly interface
  • Has every single thing you'd ever want/need pertaining your compliance requirements, suchas documentation management (paper trail)and OSHA reporting.
  • Can integrate other programs if needed
Cons
  • Nothing