I like that Trialworks is able to sync with our CRM and can create a trial report for our clients. I dislike that there are not a lot of add-ons available for Trialworks. I would like to be able to create a trial report for our clients that is easy to read, and easy to send to our clients. I also dislike the time lag in our CRM when trying to sync with Trialworks. It takes a while for Trialworks to sync with our CRM.
I would suggest that Trialworks add more add-ons to their product in order for
Pros
Easy syncing between Salesforce SFDC & Trail worksTrial Work's has great customer service support team!Easy To UseGreat Product!!Highly Recommended!!!