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Trivad Review

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Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Value-Added Resellers (VARs), IBM Channel Partners

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Description of Trivad

Solutions provider for IT industry specializing in architecting, designing, and implementing high-end solutions which include storage and server consolidation, disaster recovery, backup, and replication. We work with domestic and international accounts primarily in the enterprise and government sector.

Reviews

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Type of review

Revainrating 5 out of 5

Great Product, Exceptional Customer Service

Our team at Fidelity is very knowledgeable about their products as well all of our needs related to security/compliance (ISO27001). They also have great customer service that will help you through any problem or question from implementation until after project completion - even if it takes years! The lack of training available within your product itself can be frustrating when trying implement new features; however this may change over time given how quickly they are working towards bringing…

Pros
  • Customer support via email, phone call
  • Ability for both inbound &/out bound integration with other systems such Amazon Web ServicesSecurity Compliance Management tool
Cons
  • It is hard to say