The reporting tool, which I like personally, allows you to keep all your project information in one place so it’s easy to track across projects or with team members. There isn't much more than what we need/want. It could use some minor fixes here and there (eg.
not able to delete old records). They are always working towards enhancements to their product as well! We have been using this service since 2014 and they've taken great strides to make sure our needs are met with changes over time…