Header banner
Revain logoHome Page
tvg media logo

TVG Media Review

2

Β·

Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Professional Services, Dotdigital Consulting

View on AmazonView on Π―M

Description of TVG Media

The Pixel has been dedicated to e-commerce. Offering the highest standards of Magento Development and Support and tailored Magento Hosting to complement bespoke client packages.

Reviews

Global ratings 2
  • 5
    2
  • 4
    0
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Excellent Service and Team of Experienced Engineers

Their team is very experienced, proactive in solving issues as they arise! They are super responsive over Skype / Slack with any queries or support needs I may have at all times during business hours (UK time). Great service overall - great people working there too!! No major dislikes so far but we do try new things every day which can be challenging for them sometimes when it's not their fault :) Highly recommend you engage this provider if your looking into having an ECommerce platform built

Pros
  • Extremely fast response to my inquiries
  • Very knowledgeable developers always available throughout US daytime UK Business Times GMT Time zones via email chat slack hangouts skype video calls phone call whatever works best really.
  • Excellent quality code reviews provided before merging changes live production environments whenever necessary
  • Dedicated QA testers assigned upon completion per project scope defined prior deployment
Cons
  • Some little things

Revainrating 5 out of 5

Great Customer Service- but please speed up response time

They are very responsive, they have great customer support (which is really hard for any business). I didn't like how long it took them in order get back with us when we asked about shipping rates or other specifics related our account setup process - so if you're looking at doing this kind thing make sure that's your big issue! Try getting quotes from different providers before settling down somewhere as there can be some pretty steep fees involved here which means more money coming outta…

Pros
  • Great turnaround time
  • Very transparent pricing/fee structure.
  • Customer Support team has always been quick to respond whenever i've had questions during implementation phase
Cons
  • Mostly okay, but...