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UTBox Review

5

·

Very good

Revainrating 5 out of 5  
Rating 
4.8
Office, Fax Software

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Description of UTBox

UTBox is a leading provider of Internet fax and SMS services to both business and individuals.

Reviews

Global ratings 5
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Type of review

Revainrating 5 out of 5

Excellent Customer Service and Support

I like that it's easy for me as an individual user, not so much from within my organization but because they have such great customer service! It has been very helpful being able solve some problems remotely using their software when we are out in different states or countries at times with our customers' issues (we provide support). They also make sure you understand what your options truly entail before signing up - if there were any questions about how something would work prior-to us…

Pros
  • Very good quality & excellent speed is provided here too.
Cons
  • Some little things

Revainrating 5 out of 5

My preferred means by far now going forward

I like that it has all my contacts in one place, so i can easily send mass text messages if needed as well! The customer service could use some work but they are always willing to help fix any issues you have with your account or software. It's easy for me (as an individual) because its also integrated into gmail which allows quick access from anywhere. If using multiple devices/computers then there may be delay between sending texts when not connected at same time - this doesn't happen very…

Pros
  • This helps save lotsa money instead going thru traditional means via google calendar app!!! :)
Cons
  • Nothing

Simple, fast & reliable service for all your needs! There's nothing much that I don't like about this product - it does what you need when needed without any fuss or problems whatsoever (and with no hidden catches). The customer support team are always there if required but can also be contacted via live chat at times too which makes things easier than ever before!! We've been using them since 2013 now so we have some experience under our belt as well :D Highly recommended by us anyway :) Our…

Pros
  • So easy access anywhere
Cons
  • Some disadvantages

Revainrating 4 out of 5

Best Faxing Software- Using UTBox since last 3 years

As you already know, we are an ISP company, so we need a phone system that can manage calls to customer via our portal. We use UTBox in our office and it works perfectly. They have good support by ticket system where they always help us promptly to resolve all issues. Their FAQs are also complete in details helping to understand how their systems work. I don't see any issue with the product, but they could improve search functionality for the customers to find their contact easily. It helps me…

Pros
  • Easy access
  • Secure communication from one end or otherEnd.
  • Fast process time as compare similar services available online today
Cons
  • Search function should be improved
  • There was once when i had trouble connecting through wifi

Revainrating 5 out of 5

Fantastic Product, Exceptional Customer Service

The customer service that we received was exceptional! From our initial chat with them through setup, everything went smoothly for us in regards setting up this program within Evernote. I really do not have anything negative about this software - it works wonderfully well and has made my life easier as an executive at work by allowing me quick access to important documents via email or text from anywhere around the world without having to physically send them out myself. Truly wonderful tool…

Pros
  • Allows easy use both inside Office365 platform & other cloud storage services such Drop box too,
  • Ability make edits directly online.
  • User interface simple enough even old folks can figure things easily
Cons
  • Secret