I like that it gives us many options for our work flow, as well as allowing us to use this software in multiple departments at once! It can be very confusing when trying to find what we are looking for or how something is set up. This program could benefit from some updates (we're always working towards perfection). Also, there needs to be more training offered by someone who actually knows their job.
We have been able to streamline our communication department with this system. There has also…