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ViewPoint Wave Touchless Surveys Review

1

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Customer Service, Feedback Analytics

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Description of ViewPoint Wave Touchless Surveys

Touchless real-time feedback kiosk Real-time feedback involves capturing the thoughts and feelings of customers at the time of experience or immediately after an interaction. This “in-the-moment” feedback yields higher accuracy and greater response rates. ViewPoints unique smiley face surveys attract, engage, and encourage users to leave their thoughts. Four reasons feedback kiosks are the preferred feedback collection method: - Lower cost solution - Suitable for all enivonments - Reliable and always on - Highly accurate insights

Reviews

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Type of review

Revainrating 4 out of 5

Great platform and excellent services provided

The best thing I like about this system is that it helps me to get my survey done in less time than other surveys, with much more efficiency! It also has great features such as touch screen technology which makes things easier for customers who have trouble using their computer or mobile phone etc., Also its easy payment method too (credit card). Nothing really bad at all just minor issues but very easily solvable by customer service team of viewpoint wave systems!! Very good product overall.

Pros
  • Good price point compared many others out there when you look into pricing per response rate.etc
Cons
  • Overall nothing negative so far