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ViewWORK Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
ERP, Asset Management

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Description of ViewWORK

When your facility maintenance is scheduled and tracked by our exclusive viewWORK software, your daily operations can see a dramatic reduction in unexpected equipment or personnel downtime. ViewWORK enables you to collect service requests, track approval status, manage service vendors, dispatch data, and capture performance metrics all while using our flexible online interface that quickly adapts to your business processes. This translates into more effective day-to-day operation, increasing uptime, improving customer service and satisfaction, and reducing overall cost.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Fantastic Product with limitless benefits for any company!

I like that we are able to use one tool for all of my jobs from scheduling/planing through final clean up! It's easy to work with once you get used it but not so intuitive at first glance for new users either. The biggest benefit has been being more efficient both time wise as well as money wise doing things that have always seemed impossible before this product was introduced. There aren't any negatives yet if there would be something specific please let me know. We solved many little problems

Pros
  • Ease in building schedules, ability keep track
  • Ability build reports very quickly
  • Easy tracking when working together during job.
  • Cost effective way managing projects
Cons
  • Some disadvantages

Revainrating 5 out of 5

Convenient system for managing jobs, keeping clients updated

You get all that you need to keep track of jobs with this system! It's very easy for small businesses like ours who don't have many employees yet but want an effective way manage their work order process without having too much extra expense associated w/o it already being there when we start doing stuff (like purchasing new computers!). I wish they had more features available at first launch so as not be limited later down tho'. We are solving multiple problems here - keeping people informed…

Pros
  • Easy set up
  • Great customer support team
  • Very intuitive user interface, well thought out layout&&nbsp
Cons
  • Some little things

Revainrating 4 out of 5

Excellent tool and great customer service

The most I like about this product is how it helps me track my work schedule for different jobs that are assigned to someone else! It has helped us keep up with all of the projects we have going at once as well when there's an employee out sick etc! There isn't much i dislike about these guys but maybe they could make their website easier (at least from what ive seen)to navigate around if you need help getting something done quickly!! We've been able use them since before being acquired so…

Pros
  • Easy
  • Efficiently designed, easy navigation.
  • Good customer service/support team
  • Great app & mobile site design :)
Cons
  • Nothing specific..I'm sure everyone will be happy wth everything in general