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Waitwhile Review

2

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Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Office, Online Appointment Scheduling

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Description of Waitwhile

Waitwhile is a smart waitlist and scheduling platform that helps 10000+ organizations bust their lines and create awesome wait experiences. Waitwhile solves all aspects of queuing - from letting guests check in online, showing wait times and keeping everyone informed via SMS and email. Plus, a powerful API to integrate with. Forever free to use for 100 guests per month.

Reviews

Global ratings 2
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Type of review

Revainrating 5 out of 5

Great customer service & excellent product

We were looking for something better than our current system and this fit perfectly! It's so easy to set up, it was very affordable (compared to other solutions), and they have quick support if needed. I can't think of anything we dislike about WaitWhile! The only thing I would say is that you need to be able to get some sort of analytics going or else you're not really getting any benefit out of having your own software solution. This helped us solve problems like being notified when there are

Pros
  • Simplicity
  • Ease in setting things
  • Easy setup without coding involved.
  • Customization option available as well
Cons
  • Some little things

Revainrating 5 out of 5

Great Product - Easy Management Tool

The ease of managing our guest experience using this tool has been amazing! Our staff love being able to easily update waiting lists as needed without having to call anyone or send any emails out. I wish there was an option where we could have more than one person manage queues but it's not something they've added yet so no complaints here :) We are currently trying to implement the ability to add photos/video into our rooms which will make things even easier when updating list items. This…

Pros
  • Easy interface
  • Ability for multiple users (updating)
  • Friendly support team who answers questions immediately
Cons
  • I will keep silent