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Welcomer for SAP Commerce Cloud Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.3
Marketing, Location-Based Marketing

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Description of Welcomer for SAP Commerce Cloud

The Radius8 Welcomer is a configurable, mobile-first, out of the box, experience that instantly makes a business’ commerce website location-specific. Welcomer becomes the bridge between what happens in a physical location and how that is communicated digitally at a hyper-local level.

Reviews

Global ratings 3
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  • 4
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  • 3
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Type of review

Revainrating 4 out of 5

Great for tracking cross-channel and behavioral data

I like the ability to track customer behavior across channels (physical store, online) as well as identify potential sales opportunities when they are not yet logged into an account or have a transaction pending but are visiting a store. There are some features that could be improved such as allowing users to log in from any device without having to manually create credentials. We use it to understand which customers are more likely to purchase items after they visit our stores so we can better

Pros
  • Also able add custom attributes per product/category etc
Cons
  • Some missing reporting capabilities would make this tool even easier

Revainrating 4 out of 5

Effective ways of communicating between sellers, buyers plus customers

I love it when we have our employees from different locations visiting or new people coming to their store with no knowledge about eCommerce/SAP products like uspCms; this platform helps by giving them an instant access point so they can learn as soon go use without wasting time waiting around getting things done right! It also has other benefits such automation which cuts down human error thus providing better results all round!! Nothing i dislike much but some features are not yet developed…

Pros
  • It's easy to use and very useful for managing all online stores
Cons
  • I would like to have more features for it

Revainrating 5 out of 5

Excellent Product for Store Visits Tracking

I like to use this app daily because it helps me keep track with my customers who are visiting our stores across Canada! It has helped us understand where we need improvement as well which was very helpful when making decisions about future projects or changes within existing ones too!! Nothing really comes up but there's always something new being added so its worth keeping an eye open if you're looking into using any other apps similar (but not exactly) one from Radiate Solutions Inc., just…

Cons
  • Some problems