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Wiztrav Review

2

ยท

Very good

Revainrating 4.5 out of 5ย ย 
Ratingย 
4.6
Vertical Industry, Travel Arrangement

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Description of Wiztrav

Wiztrav is a comprehensive solution for Travel Agents & Tour Operators to manage their travel business by combining both accounting & process management and accounting capabilities into one software application.

Reviews

Global ratings 2
  • 5
    1
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Excellent customer service & technical knowledge

The support from wizTRAV was prompt, professional with detailed responses as needed, knowledgeable about products used in our industry (cruise lines). I have not had any issues at this time that would cause me concern or dislike of my experience working through them when using/supporting cruise line transactions! We are able to track all aspects related specifically Cruise Ship reservations including booking dates / times; passenger names along side ship details such that we can easily prepareโ€ฆ

Pros
  • Ease of navigation
  • Support team is very proactive &amp responsive
  • Excellent product documentation available online for almost every function possible i am sure you will find something useful here
Cons
  • Some cons

Revainrating 4 out of 5

So glad they brought out AccountEdge for B2B!!!

It's very easy to use, you don't have to learn anything new when adding features or using them; it's all standard CRM stuff. You can do everything you need with this app. I hate how the updates are always done at the last second - literally right before your birthday. My boss just got annoyed every time it does it. But aside from that minor annoyance, everything has been great since I started. The support team is really good and knowledgeable - not to mention super friendly! Nothing. Thisโ€ฆ

Pros
  • Very userfriendly
  • Easy access for employees
  • Great customer service
Cons
  • Not much customization allowed