wolkvox is the most innovative, reliable, easy-to-use and quick-to-deploy omnichannel cloud contact center solution on the market, delivering its service on the SaaS model.
Its omnichannel predictive dialer, speech analytics, intelligent routing and a graphical interface (Diagram Studio) to develop routing voice, interaction and chat stand out.
Its variable expense model adjusted to fluctuations in the operation and constant innovation
The best thing about this software is its customer support. I like how their customer service is always there for you and they are always able to help you. I have not found one thing that I do not like about this software. It has been very helpful to me and I would highly recommend it. This software has a lot of different features. It helps me with all my work by helping me with my emails and voicemails. It also helps me with my text messages.
It also helps me with different tasks that I am…
Pros
Very reliable
Great communication from employees/customer care representatives regarding issues or concerns.
Easy user interface simple, easy design
Helpful in many ways managing our business's needs