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Workativ Assistant Review

2

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Artificial Intelligence, Conversational Intelligence

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Description of Workativ Assistant

Workativ Assistant is a cognitive workplace automation SaaS platform, designed to transform the way companies provide IT support to employees. To reduce helpdesk and IT support costs, Workativ Assistant helps companies purpose-build a Digital Virtual Assistant with out-of-the-box automation capabilities to help employees self resolve repetitive issues and service requests autonomously without the need to contact Helpdesk.

Reviews

Global ratings 2
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Type of review

Revainrating 5 out of 5

Great platform, tons of capabilities and very affordable

I like that it has many different features as well for all kinds of businesses needs! It's easy enought too use but also offers customization options should you have any questions or concerns about how something works in general (it can be confusing at first!). The pricing model makes sense since they offer so much functionality within each plan level/featureset etc.- which may seem high if not used wisely by your business when comparing services offered across other platforms such as…

Pros
  • Variety
  • Functionality
  • Customizability ability to create own fields, forms using our templates; add new pages with form creation capability.
  • Mobile friendly UI is great..as we're an iPad user ourselves :)

Revainrating 5 out of 5

Super useful tool, helped me with many task

The best part of this software is that it can handle calls from different sources like Skype or Slack etc.It also has an option for auto call picker which makes things easier than ever before! I am using this softwares as my personal assistant when i work alone in office. It's quite helpful but sometimes the system freezes in between so you have to wait for few seconds to get back into the same state again (call handling). I would recommend everyone who wants something more professional then…

Pros
  • Call picking
  • Chatting support chatbots
  • Integrations with various third party tools, eg., Jira & Jenkins