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Xact TeleSolutions Review

2

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Very good

Revainrating 4.5 out of 5  
Rating 
4.3
Business Services Providers, Virtual Receptionist Services

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Description of Xact TeleSolutions

XACT provides you with contact solutions tailored for you and your customers. They provide both traditional and innovative contact solutions to help you achieve success.

Reviews

Global ratings 2
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  • 4
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  • 3
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  • 2
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Type of review

Revainrating 4 out of 5

Great experience with XACT Software

I like that it is very easy using, has many features which are helpful in my daily job of data entry/management as well customer support center assistance manager at our branch office located near downtown Chicago Illinois area! The only thing i dislike about this software was not being able too use other applications besides just xacts such as outlook or any desktop programing language so therefore cannot access them from within the application itself; however there's ways around by creating…

Revainrating 5 out of 5

Great Partner & Fantastic Customer Service!!

The support team is amazing! I've been working closely w/ them over two years now, & they are truly one of my favorite partners in this business. As far as our product goes - it's great!! It does what we need at an affordable price point that allows us flexibility when needed (ease-of use). We're able to track all leads from any channel or source into 1 platform so there isn't much room left out once everything has entered correctly. If something comes up during implementation process where…

Pros
  • Easy setup was very important for user adoption..easy accessability; intuitive layout makes learning easy too..even new users can be trained easily..no tech required except browser which most even do not have installed but still works fine without issue...the system offers you many options within your organization suchas scheduling campaigns , tracking data across platformsand social media channels..you get lots more than expected.it gives good
Cons
  • 0