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Zeus Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Security, Vulnerability Management

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Description of Zeus

Zeus is a 100% web-based asset management software including modules to manage service requests, multiple service groups, preventive maintenance, equipment configurations, service contracts and warranties, equipment checkout, and outage discrepancies.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Best Accounting/Bookkeeping Software That My Clients Use

I like that it has all of my different types of information in one place! It's easy for me to check out parts when needed or change them if they are no longer working properly. The best thing about this program so far is how simple it was to set up everything. There were only minor things we had trouble with at first but once those issues were fixed everything worked perfectly! We have used this system since our previous version went out of business and we haven't been able to find anything…

Pros
  • Allows service logs
  • Able monitor customer history without having an internet connection, very accessible while away from home.
  • Very user friendly
  • Easy setup process/great options available during installation
  • Great product management features
Cons
  • Not bad

Revainrating 5 out of 5

User friendly troubleshooting software for remote employees

I like that it has an easy interface for our users when they need help with their computer problems or hardware issues (which are frequent). It's also very intuitive if you know how to navigate through it. There isn't much in terms of customization options which can be frustrating at times but we've learned what works best for us as far as functionality goes. We have had great success using this program because it allows employees who work remotely from home access to information about…

Pros
  • Very user friendly
  • Easy integration into various platforms both internal AND external
  • Fast response team rarely do people go unanswered unless truly exceptional circumstances arise, even those outside normal business hours! Great customer service.
  • Ability easily manage multiple accounts across different locations
Cons
  • Nothing here

Revainrating 4 out of 5

Great platform for customer support and sales operations

The ease of use for our customer support team in handling all of their accounts! I would like that they were able to have more advanced features or better reporting capabilities but there are options we can explore together with them so this isn't an issue right now. They do offer many different ways you could customize your reports, it just takes some time getting used to how things work as opposed to other programs where everything has been preformatted by someone else's standards which…

Pros
  • Easy interface easy navigation through each section.
  • Ability create customizable alerts/reports
  • Great client services if needed (accounting software)
Cons
  • Somewhat limited user training provided upon initial download