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Zip Fulfillment Review

4

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Other Services, Third-Party Logistics

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Description of Zip Fulfillment

Adapt fulfillment services to the needs of established organizations looking to streamline operations or have a third party provide quick and accurate shipping nationwide.

Reviews

Global ratings 4
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Great experience and great customer support

There is nothing I dislike about their service as everything has been positive so far! We are using them for our order fulfilments but we do also use Shipwire, which seems quite similar in every way except when it comes time to pay out each invoice they want you wait 30 days before paying your entire balance owed (even if you paid only 1 month's worth). It just makes things easier that there was no such waiting period since day one with ZF. Please be sure yo utilize this software early because

Pros
  • Their user interface
  • The reporting tools available within Sage 100 ERP system.
  • Excellent customer support team who always follow up promptly via email or phone call after hours / weekends etc
Cons
  • Nothing

Revainrating 5 out of 5

Great Shipping Software That Delivers Results

The software is easy enough for anyone with basic computer skills, yet robust in its capabilities so that it can handle any need you may present them! I am able to track my shipments from start-to finish within their system; this has helped me tremendously as we are now getting more timely updates about our customers' orders than ever before (and not having to call customer service). We were using other carriers but realized they weren't meeting all expectations when it came time to ship…

Pros
  • Their website allows one person who needs help quickly find answers without hassle or confusion..which means less wasted hours trying figure something else together while being told "we don’t know" instead knowing exactly where your package stands along every step between here & there.it's great!!!!!:)
Cons
  • Mostly okay, but...

Revainrating 5 out of 5

Excellent Product and Service - Would HIGHLY recommend

We use ZF for our inbound shipments from suppliers, as well as outbound orders that require some level of tracking (i.e., not just "hand off"). They do this very efficiently with little impact at all on my end--except they've done it so quickly I don't even realize we're using them! There's no need anymore for us to run our own system because their service is better than anything else available online today. The only things about which there could be improvement would relate specifically to how

Pros
  • Everything works exactly like you'd expect nothing more or less..like magic really :) Even though one day shipping has been around forever now..it still feels good each month seeing your order status update showing 2 day delivery instead going straight into 4 days...as if by magically knowing what was coming down next door ;) It also makes me happy having an option other

Revainrating 5 out of 5

Good E Commerce Platform and Customer Support

Their customer service is great! They are very responsive, helpful & knowledgeable about all aspects regarding my account with them (shipments/tracking). I haven't found anything that isn’t exactly what they say it will be when you sign up for an online store through their platform - we've been impressed by how well everything works together once your products arrive at our warehouse in California from China via USPS Air Mail Service Priority Shipping Boxes- no issues there either!! The only…

Pros
  • Fast response emails whenever needed.
Cons
  • Mostly okay, but...