Ordering from this shop was a very good experience for me, one of the best experiences I've ever had online. The shop owner was very courteous and patient with all my questions before placing an order, he answered every question promptly within 48 hours each time (to be exact). My shop provided me detailed tracking information on the package after sending it so that I knew exactly where the order was at all times until delivery which took place about 11 days after placing my order. This shop also offered reasonable prices (which they still do) and the shipping cost to Croatia was reasonable as well considering it came from America to Croatia via Germany! And finally, shop prices are still reasonable even with today's exchange rates!
What shop offers/products I have ordered:
Shop offered brand new tires from well-known, famous tire manufacturers like Mickey Thompson Tires and Falken Tires (many different models to choose from for any type of vehicle). I myself was looking for a particular model and size of the Maxxis Tire so shop owner found it in one of his suppliers' shop and made it available at my shop. After placing an order, shop owner informed me that he will check availability in his supplier's shop again just to be sure that is really in stock (since shop stocks only about 25% of its products) - AND IT WAS THERE!!! He then placed an order for me and sent shop's tracking number to me as soon as shop owner received it from his supplier.
Delivery and shipping time:
Shipping was fast, the shop's shipping cost was reasonable considering that it came all the way from America to Croatia with a short stopover in Germany. My experience with shop's delivery and shipping time was great!
I waited only about 11 days after placing an order for the package to arrive at my doorstep (that is 3 full weeks!!!) which is immensely fast when you compare shop delivary times with those from other online shops located within Europe. That speaks volumes of shop delivery speed. And I am not just saying this because shop owner pulled a string for me so that my little Maxxis Tires shop order would be placed very fast (I am sure shop owner does not have that kind of influence even if he wants to) - in fact, shop owner did not help me at all with my order! I was able to track the package's progress myself by logging into shop tracking page as soon as shop owner sent it to me.
Here is why shop delivery speed was so great:
- It actually says on shop website that shop usually delivers orders within 10 days but: "if you need an order urgently please contact us and we will see what can be done for you". And when I really needed it urgently, shop did everything in their power to get my little order delivered ASAP! They were quick about it and shop order arrived early (in 3 weeks!). If shop owners can do it for me, they can probably do it for any future shop customers as well.
- And finally, shop has a great shipping cost policy - shop customer does not pay any hidden fees or extra charges! Shipping cost is listed per each individual item in shop's catalog and it includes everything: from shop owner's business card shipment fee to packing material, postage stamp costs and even delivery time period insurance! Shop delivers only to U.S.A. addresses so U.S. residents might find this shop requirement useful since shop ships directly from their suppliers which saves you on shipping time completely because the package "travels inside the U.S." (I mean shop owner does not have to buy and pack the product into a box in shop at all! He simply has it shipped directly from shop's suppliers, which is probably why shop delivery speed is so great!). And since shop owners are U.S. residents themselves, you do not have to worry about shop going "bankrupt" or shop's suppliers refusing to ship orders because shop owner "forgot" paying his suppliers...
shop owner sent me tracking number right away so I was able to log on every day and see where my order was while it traveled through Germany by truck (after departing shop facility) until it reached my destination address here in Zagreb, Croatia, South-East Europe .
Items ordered: Maxxis Tire XC70-14 (Front) and Maxxis Tire XC90-13 (Rear).
About shop prices:
When placing an order shop owner let me know that shop has a minimum order policy. Minimum shop order amount is $50 U.S., shop accepts only orders with "shipping address inside the United States" and shop's delivery time to Croatia costs "only $6,25". Shipping cost from shop to Croatia was only about 6 euros! I found all of these shop policies very reasonable considering shop ships tires almost directly from tire manufacturers through mail while other e-commerce shops located in Europe charge for shipping one tire at their own cost just as much as they would have charged if you ordered one tire shop's shop price!!! (I am not saying shop prices are the best- I am just saying shop has very good pricing and shop shipping cost is also very reasonable).
What shop offers:
- large selection of new name brand tires, available in different sizes for cars, SUV's, trucks, motorcycles and ATV's; - shop sells complete sets of 4 tires as well as wheels with tires mounted on them but you can easily change shop tire set to fit your vehicle by yourself (shop even recommends this); - after purchasing shop goods customer receives an e-mail stating that he or she should contact shop if there are any problems or questions about "proper" setup of a certain item purchased at shop; - shop does not shop any "pre-worn" tires and shop requires shop purchasers to check shop tire size charts before purchasing shop goods; - shop offers free shipping on all orders over $100 - shop's customer service is very friendly, informative and professional (shop owner personally answers each e-mail). To conclude this article about Giga Tires shop I must say that in my opinion this shop is definitely worth considering if you are shopping for tires or wheels. Shop has excellent prices, great selection of name brand tires, good delivery time, it ships directly from U.S.A. and no extra fees are charged when placing order with shop!Siehe vollständige Bewertung