I like how well it works with my accounting software and helps me keep track of all our costs and billing needs in one place so i can stay organized! It's very fast at loading information from spreadsheets into Slice plus which makes creating new invoices quick as 1-2 clicks away rather than manually entering each invoice amount/date etc.. The fact that we now have access to this system via an app instead of using live chat would be helpful if we are trying to create documents during the day or late evening when working remotely but otherwise no problems here. If they could make better use of video tutorials maybe? We've been able to implement many workflows thanks to slice plus including customizing reports through exporting data directly out of sliuce plus (including emailing those links) Great product with many add-ons available at low price. Nothing dislike but I think it's too expensive for newbies in this field as well. We are using this tool for managing our customer data on daily basis. There is no such feature like sending automated emails from admin panel which can be done through other products. This gives us more control over data entry process rather than having hard copy of data or excel file.