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NUVI Review

2

Β·

Very good

Revainrating 4 out of 5Β Β 
RatingΒ 
4.0
Marketing, Social Media Marketing (SMM)

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Description of NUVI

Nuvi is a social analytics and customer experience management platform built on a proprietary language engine which listens with industry-leading accuracy. Nuvi helps you listen, plan, publish, engage, analyze, locate, review, and capture your way to better customer experiences.

Reviews

Global ratings 2
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Type of review

Revainrating 4 out of 5

Great way keep track and respond with speed

I love that it shows me where my customers are in relation to their closest store or distribution center so i can be sure they get what they need when/where needed! It has been great for our business as we have seen an increase of orders placed from home due to COVID 19 restrictions!! Nothing really at this time but if there was something then maybe more information would help us improve service levels? We had not realized how many people were ordering online until now - even during normal…

Revainrating 4 out of 5

Great platform with easy ways around limitations

The best thing about this software was that it allowed me access from different devices so I could use my phone while in transit or away for work meetings etc., This made life much easier since most of these days people are using their phones instead going back home after office hours/meetings due to time zone differences! There were times when we wanted other features but they don't allow us as customers like adding more channels such things GPS tracking maps (which will be very helpful) &…

Pros
  • I love the accessibility from my smartphone!
Cons
  • I didn't like the way it was always online & connected to the internet to check for updates & i've had problems with it on some occasions not working when required on very rare occasions though most of the time it works fine!