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Azerbaijan
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3 Karma

Review on UnicornX by Xayyam Mirzayev

Revainrating 1 out of 5

UnicornX needs major innovations to avoid being shut down

UnicornX is a cryptocurrency exchange founded in the year 2020. This exchange's client base, which isn't very well-known, is also quite modest. Customer satisfaction is also quite poor, according to UnicornX's customer reviews. In fact, I believe that the stock market should be the site of many breakthroughs.

Most significantly, the exchange's website should be rebuilt, as the current design is quite bad, and the site does not have a mobile view; instead, it only has a computer version. Although the exchange's trading costs are near to normal, data show that they are still over average, therefore this is one of the most important characteristics that should be improved. In addition, several customers have expressed dissatisfaction with processing timeframes.

img 1 attached to UnicornX review by Xayyam Mirzayev
img 2 attached to UnicornX review by Xayyam Mirzayev
img 3 attached to UnicornX review by Xayyam Mirzayev

I hope that the exchange authorities see how essential customer happiness is and work to improve it; otherwise, I doubt that the exchange will attract additional customers. UnicornX, which also includes a mobile application, is not difficult to use in my opinion; in fact, I believe it is easier to use than certain exchanges. I expect to see this exchange among other active interactions in the future, assuming that innovations are developed.

Pros
  • No good side
Cons
  • Fees and processing times are higher than normal.
  • The level of satisfaction is quite poor.
  • The user base is rather small.