I bought this item for two reasons, firstly it was made for commercial use and secondly because of the 50ft cord. Most steam mops are $100 or less, this one was $117, I didn't save much on the purchase. For a "so-called"commercial" steam mop, there's nothing else to be said. It's junk made in China from cheap plastic. I have a good opinion of Bissell products, but this item really let me down, even that one Handle is plastic that I didn't have to pay shipping or tax I just hope it works better…