Header banner
Revain logoHome Page
dcdial logo

DCDial Review

3

·

Very good

Revainrating 4 out of 5  
Rating 
4.0
Sales, Auto Dialer

View on AmazonView on ЯM

Description of DCDial

Our cloud-based contact center solution helps companies reach millions of customers via interactive text and voice. Our highly customizable solution boasts an intuitive and user-friendly interface that allows our clients to design and deploy sophisticated communication strategies quickly and with relative ease. We help our clients boost productivity, enhance efficiency, and increase profitability by automating business processes: sales and marketing, scheduling, announcements, payment processing, and more. Based in Atlanta, Georgia.

Reviews

Global ratings 3
  • 5
    1
  • 4
    1
  • 3
    1
  • 2
    0
  • 1
    0

Type of review

Revainrating 3 out of 5

This software is very easy to use and does exactly what it says it will do.

It was really difficult to figure out if I could give this product a good review. On one hand it is really easy to use and does what it says it does. But it is really bad at telling you how much space you have left on your disk drive. And it seems to have issues with certain types of files. My main issue was trying to get my server back online after doing an upgrade. It took over two hours just because of errors during the restart process. After getting everything fixed it works great…

Pros
  • It does what you expect it to do.
  • It is easy to understand and use.
  • Is fairly priced.
Cons
  • The documentation is terrible and very confusing.
  • Takes forever to set up and customize the software.

Revainrating 4 out of 5

Great software! You can actually see the progress your making when interacting with the system.

Great software! You can actually see the progress your making when interacting with the system. It’s clean, simple and has a nice aesthetic to it. Very easy to navigate, plus if you have an idea for new functionality you can go ahead and make it happen within the app itself. I really like how they offer so many different options such as emailing or SMS alerts etc.. Also the developers themselves seem very friendly, helpful and approachable. They all reply pretty quickly too which makes them…

Pros
  • Clean interface
  • Easy to use with some decent UI/UX.
Cons
  • The cost is quite high.
  • You don't get the full feature set unless you pay for the enterprise version.
  • Requires users to be on Facebook.

Revainrating 5 out of 5

Very responsive and fast turnaround time.

Highly recommend!! They did a great job of building my website from scratch and getting me back on google search after being completely taken down due to google penalties. I was so frustrated because no one else could get me back to the top! My website has since doubled in traffic and income and Im still growing! Very responsive and fast turnaround time. Great communication before project start date (they gave me plenty of time). Overall they were super helpful when it came to picking colors…

Pros
  • Great Communication!
  • Fast Turnaround Time!
  • High Quality Work!
Cons
  • Not Enough Details About Projects.
  • A Little Bit Difficult To Understand Sometimes.
  • No Outstanding Reviews or Comments